Licensed Specialists
In-house customs brokers and logistics strategists certified in U.S. Customs, FMC regulations, and CTPAT security compliance.
Our Expert Freight Forwarding Team
Industry-leading logistics specialists and customs experts dedicated to optimizing your global supply chain.
Proven Experience Since 1985
Dedicated Account Managers & Licensed Logistics Specialists
At Universal Cargo Management, we believe global trade is built on human accountability. Headquartered near LAX and the Ports of Los Angeles and Long Beach, our team pairs decades of hands-on freight experience with personalized service to keep your international cargo moving seamlessly.
Two-Person Account Team
Every client is assigned a dedicated Account Executive for strategic routing and an Account Manager for daily execution.
Global Network Leadership
Strategic management across ocean container shipping (FCL/LCL), air freight, commercial warehousing, and door delivery.
Proactive Communication
Direct contact with experienced staff who track your shipments from port of origin to final destination—24 hours a day.
Meet Our Leadership & Account Executives
The People Behind Your Supply Chain Success
Get to know the senior leadership, ocean and air freight strategists, and customs specialists who safeguard your shipments.
Executive Leadership
Devin Burke
Chief Executive OfficerOver 25 years guiding international freight strategy, company vision, and trans-Pacific carrier network development.
Shirley S. Burke
PresidentCo-founder of Universal Cargo in 1985, bringing nearly four decades of operational excellence and trade governance.
Micah Burke
General ManagerOversees freight forwarding operations, digital tracking integrations, and high-standard service compliance.
Bryan Burke
Support ManagerManages client support infrastructure, ocean carrier relations, and proactive communication workflows.
Senior Freight Executives & Account Managers
Henry Chang
Senior Account ExecutiveSpecialist in ocean container shipping (FCL/LCL), rate negotiations, and complex Asian import routes.
Kelly Liu
Senior Account ExecutiveExpert in door-to-door import logistics, ocean freight consolidation, and customized buyer solutions.
Kellee Mallord
Senior Account ExecutiveFocuses on air cargo strategy, time-critical freight, commercial fulfillment, and retail logistics compliance.
Guadalupe Montano
Senior Account ExecutiveSpecializing in U.S. customs entry, reefer container transport, and Latin American/Asian trade lanes.
Jenny Chang
Senior Account ManagerCoordinates vessel schedules, ISF customs filings, and real-time tracking updates for global importers.
Tim Hu
Account ExecutiveAdvises overseas buyers on shipping mode selection, cost optimization, and Express4Air logistics.
Kim My
Account ManagerHandles daily shipment documentation, port releases, trucking dispatch, and client communication.
Mayra Munoz
Manager, FinanceManages transparent billing, freight audit processes, and financial operations for international accounts.
Personalized Service Model
Why Having a Dedicated Freight Team Matters
Unlike automated logistics platforms or massive impersonal forwarders, Universal Cargo pairs you with dedicated human experts who know your cargo specs, suppliers, and shipping deadlines.
- Direct Executive Access: No call center routing; connect straight to your account executive.
- Customs Compliance Oversight: In-house brokers audit paperwork to prevent costly port holds and ISF penalties.
- Exception Management: Rapid intervention during port congestion, blank sailings, or weather delays.
30+ YearsDedicated Service
Connect With Our Team
Ready to Partner With Experienced Freight Specialists?
Whether you import ocean containers, ship urgent air cargo, or need U.S. customs entry assistance, our experts are ready to assist you.